System Warranties

One Year Complete Parts Warranty

Mechanical warranty covers all parts against material and workmanship defects that may give rise within the period of the warranty to defects that are clearly attributable to shortcomings in manufacturing.   In fulfilling this warranty, we are solely obliged to replace all parts having the above mentioned defects excluding any other obligations and responsibilities for direct or indirect damage to persons or property.

Five Year Major Component Warranty

AESI warrantees the heat exchangers in the gasifier, refractory section and fuel conversion base unit for five years.  This warranty is specific to failures that are clearly attributable to shortcomings in manufacturing.   In fulfilling this warranty, we are solely obliged to replace all parts having the above mentioned defects excluding any other obligations and responsibilities for direct or indirect damage to persons or property.  This warranty is for equipment only, and not inclusive of labor.

The warranty does not include the following kinds of damage:

  • Improper storage of the goods supplied while waiting to be assembled
  • Normal wear of materials
  • Operation outside our operating parameters as detailed in our maintenance and operation’s manual
  • Corrosion of materials in the fire-side circuits caused by formation of acidic condensate due to operation at low temperatures
  • Corrosion and/ or deformation of materials due to over-temperature caused by clogging and/or scaling in fire circuit
  • Irregular or inadequate maintenance
  • Use of equipment not complying with the purpose for which it was manufactured
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